HVAC Administrative Coordinator

Job Description:

We are seeking a highly organized and experienced HVAC Administrative Coordinator to provide virtual assistance and manage our team of US-based technicians. The ideal candidate will possess extensive experience in the HVAC industry and exhibit exceptional administrative and organizational skills. This candidate should be 100% bilingual, and fluent in English and he will provide urgent remote assistance to our US-based technicians. The ideal candidate should be able to troubleshoot via phone call.

Key Responsibilities:

1. Coordinate and manage schedules for HVAC technicians to ensure timely and efficient service delivery.
2. Provide virtual support and oversight to technicians, ensuring adherence to quality standards.
3. Troubleshoot remotely.
4. Handle customer inquiries and service requests, delivering excellent customer service and support.
5. Maintain accurate and up-to-date service records and documentation, ensuring compliance with industry regulations.
6. Train and reinforce knowledge to his team on-site and remotely.
   
   

Qualifications:

1. Proven experience in the HVAC industry.
2. Strong administrative and organizational skills.
3. Excellent communication and customer service skills.
4. C1 level of English.
5. Ability to manage multiple tasks and work under pressure.
   
   

Apply now to join our team and contribute to our commitment to quality service and customer satisfaction.